FAQ

Everything you might wonder.

Direct answers to the questions patients ask most often. If you don't see what you're looking for, WhatsApp us at +256 787 226 542.

Where is Piwan Dental located?

Piwan Dental is on Juba Road, directly opposite Christ Church Primary School, in the Bar-Dege Division of Gulu City, Northern Uganda. We're approximately 1 km southwest of Gulu Regional Referral Hospital. Any boda or taxi in Gulu will know the spot if you say "Pi Wan Dental, Juba Road." Get directions: open in Google Maps.

Who founded Piwan Dental?

Piwan Dental is led by Geofrey — known to many patients as "The Dental Man" — alongside Dr. Charlie (Rwotomiyo Charles Emmy) and a growing clinical team. The Dental Man graduated from Gulu University School of Medicine, also runs Pii Wan Medical Centre, teaches dentistry at Gulu College of Health Sciences, and founded Oral Health Uganda — the nonprofit providing free dental outreach across Northern Uganda. Read the full story: meet the team.

What services does Piwan Dental offer?

Full-spectrum dentistry: general and family, professional teeth whitening, tooth gems, custom dental grills, root canal treatment, crowns and bridges, pediatric dentistry, scaling and polishing, fillings, extractions, and emergency care. Full list: services overview.

How much do tooth gems cost in Uganda?

Tooth gems at Piwan Dental start from UGX 80,000 per gem. The fitting takes around 30 minutes and uses safe, dental-grade adhesive. Premium gems and specialty placements price higher. Full details: tooth gems page.

How much do custom dental grills cost?

Custom grills at Piwan Dental start from UGX 400,000 for a single-tooth gold piece. A full upper-row diamond grill ranges UGX 1.5M–2.5M depending on material and stones. We take impressions in one visit and finish in 2–3 weeks. Many clients fly in from Kampala for this service. Full details: custom grills page.

How much does teeth whitening cost in Gulu?

Professional in-chair teeth whitening at Piwan Dental starts at UGX 250,000 for a single session covering both upper and lower teeth. Visible results immediately, full effect within 48 hours. Full details: teeth whitening page.

Does Piwan Dental accept Mobile Money?

Yes. MTN Mobile Money, Airtel Money, cash, and card payments are all accepted at the clinic. Diaspora patients (UK, US, Canada, EU) can pay online in USD, GBP, EUR, or UGX via secure card payment.

What are Piwan Dental's hours?

Monday, Tuesday, Friday: 8:30 AM – 6:00 PM. Wednesday: 8:00 AM – 5:30 PM. Thursday: 9:00 AM – 6:00 PM. Saturday: 9:00 AM – 3:30 PM. Sunday: closed. For dental emergencies outside hours, WhatsApp +256 787 226 542.

How do I book an appointment?

Three ways. Call: +256 787 226 542 or +256 760 321 883 during opening hours. WhatsApp: +256 787 226 542 anytime — we reply during working hours. Online: use the booking form and we'll confirm by WhatsApp.

Is dental treatment painful at Piwan Dental?

No. We use modern local anesthesia and pain-management techniques for all procedures, from cleanings to root canals. Patients consistently mention this in our 5-star Google reviews. Our tagline says it best: unlike your last heartbreak, our treatments are not painful.

Do you see children?

Yes. Our children's dentistry service welcomes patients from age 1 onwards. First visits, preventive care, fissure sealants, fillings, and orthodontic screenings. Gentle, never rushed, parents welcome in the room.

What is Oral Health Uganda?

Oral Health Uganda is the nonprofit The Dental Man (Geofrey) founded — the same dentist behind Piwan Dental. While Piwan Dental serves patients at the Juba Road clinic, Oral Health Uganda takes free dental care to villages and schools across Northern Uganda, in partnership with dental students from Gulu College of Health Sciences. Same hands, two missions.

Can people from outside Gulu come to Piwan Dental?

Yes. Patients regularly travel from Kitgum, Lamwo, Pader, Amuru, Lira, and even Kampala for cosmetic services like tooth gems and custom grills, and for general dental care. We can coordinate appointments around travel schedules — WhatsApp us in advance.

Does Piwan Dental handle emergencies?

Yes. For severe pain, trauma, or sudden swelling, WhatsApp +256 787 226 542 immediately. We make every effort to see emergency cases the same day during working hours. Outside hours, we'll respond as soon as possible and can advise on first aid while you make your way to the clinic.

How is Piwan Dental different from other clinics in Gulu?

Piwan Dental is known for combining modern dentistry with a patient-centered experience that feels welcoming, professional, and approachable. Patients often choose Piwan Dental for its clean and modern environment, gentle treatment approach, experienced dental team, and wide range of services under one roof — from routine checkups and pediatric dentistry to cosmetic and restorative procedures. The clinic holds a 5.0-star rating on Google, and its team teaches at Gulu College of Health Sciences and runs a community-outreach nonprofit — a depth of practice uncommon for clinics in the region.

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2,400+
Patients served through Oral Health Uganda outreach
37
Schools and villages visited across Northern Uganda
100%
Free for participants — funded by Piwan Dental + partners

Sponsor a village outreach

One outreach trip funds ~80 free dental visits in a village. Partner with us — or refer a school.

Partner with OHU